Jo joined Jacana Energy in June 2022 as Manager Customer Service and was appointed to the role of Chief Customer Officer in March 2023.

Jo has spent the past 30 years in service delivery leadership across both the public and private sector Including Services Australia, the Queensland Department of Transport and NBN Co. 

She has extensive contact centre experience and has managed large scale transformation and change initiatives.

Outside of work Jo enjoys the NT’s great outdoors, keeping fit and golf.