Pensioner and Carer Concession Scheme

Jacana Energy administers Pensioner and Carer concessions for electricity services on behalf of Territory Families.

The Northern Territory Pensioner and Carer Concession Scheme (NTPCCS) is an initiative of Territory Families. The scheme provides financial subsidies to eligible NT residents for electricity, water, sewerage, council rates, motor vehicle registration, public bus travel, drivers licence renewals etc.

How to apply for the Pensioner and Carer Concession Scheme

To find out if you are eligible for a concession on your electricity account, and to apply for the scheme, please contact Territory Families on 1800 777 704 or visit the NT Pensioner and Carer Concession Scheme website.

How much is the concession for electricity

For current concessions, please see the NT Pensioner and Carer Concession Scheme website.

How to register as a concession customer with us

If you are eligible for the Pensioner and Carer Concession Scheme and have been approved by Territory Families, contact us 1800 JACANA (1800 522 262) so we can apply the concession to your account. Please have your Pensioner and Carer concession card (issued by Territory Families) handy to complete your registration with us.

Once you are registered as a Pensioner and Carer Concession customer in our system, your future bills will show the concession applied.