• Application for electricity connection / disconnection
• Application for time of use tariff 
• Application for Unmetered service connection

• Sign up to eBilling*
• Change of postal address* 

•  Direct debit request form
• Application to cancel or pause a direct debit schedule

• Medical confirmation form 

• Request of payment arrangement
• Request a payment extension

•  Power purchase agreement
• Solar hot water small-scale renewable energy assignment form

• Credit refund form

Use this form if you are applying to add an unmetered service to your existing account or have a new service to connect.

• Unmetered supply connection application

Please submit your application via email to billing@jacanaenergy.com.au or via post to Jacana Energy, GPO Box 1785, Darwin NT 0801.  All approved application will be forwarded to Power & Water within 5 business days. 

When submitting your application to us, please make sure you have sent all required documentation to Power & Water too.

• Add authorised person to account 
• Compensation claim form
• Consumption requestion form
• Credit refund application form
• Marketing Opt-in / Opt-out form

We recommend filling in our forms through our online options above. However, if you need to go offline, you can download a PDF version below. 

• Document

  Credit refund application form - Business
• Document

  Business connection/disconnection form
• Document

  Direct debit request application