Credit Refund Application

Use this form to request a refund from your Jacana Energy account.

Residential or Commercial
Is the refund for a residential or commercial account? *
  • If your credit value is under $999.99, you can also request your refund over the phone. Please phone us on 1800 522 262 during business hours.
  • If you’re on the Stay Connected program, it’s a little bit different. Please call us on +1800 522 262 to talk about your options.
Your details
Business representative’s details
Choose how you want to receive your funds
I want to be refunded: *

Bank transfer refunds take 7-10 working days to be credited to your account. 

Your bank account details
Your postal address
Postal address
Authorisation
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.