Pricing and tariffs – Residential

For business tariffs, go to the business pricing page.

For commercial entities consuming more than 750MWh per annum, go to the commercial and industrial pricing page.

Alert Type
Primary

Electricity retail prices charged to residential customers are regulated and subsidised by the Northern Territory Government through the electricity pricing order.

Jacana Energy’s terms and conditions for standard retail contracts also apply. 

Electricity tariffs – Residential

Valid from 1 July 2026 to 30 June 2027. 

Standard Residential

The default plan for households where you get charged a flat rate for usage. 

Multipurpose properties used for both residential and commercial purposes are also eligible for the Standard Residential plan. 

Residential tariff threshold

From 1 July 2026, the residential tariff will apply to the first 164 kWh of electricity used each day, averaged over the billing period. Any usage above 164 kWh per day on average will be charged at a rate equal to the standard business tariff. This will only impact customers with a bill over $1500 per month. 

 

  ex GSTinc GST
Unit price (per kilowatt hour)28.7989 cents31.6788 cents 
Fixed daily charge56.77272 cents 62.45 cents 
Time of Use

Best suited if you mostly use electricity between 9am to 3pm daily. You will need to have a smart meter before signing up to a time of use tariff.

 ex GSTinc GST
Unit price (per kilowatt hour) – 9am-3pm daily23.48127 cents 25.8294 cents 
Unit price (per kilowatt hour) – all other times30.19681 cents33.2165 cents
Fixed daily charge56.77272 cents62.45 cents

 

Prepayment

A pay as you go tariff available if you have a prepayment meter.

 ex GSTinc GST
Unit price (per kilowatt hour)30.06854 cents 33.0754 cents 
Fixed daily charge -
Caravan park resident

Applicable where electricity is supplied by the proprietor of a caravan park on a commercial tariff.

 ex GSTinc GST
Unit price (per kilowatt hour)38.443 cents42.2873 cents 
Fixed daily charge -

Note: Multipurpose customers moved to the Standard Residential plan from 1 July 2026. These customers benefit from a higher residential tariff threshold of 164 kWh per day averaged over the billing period. 

Solar feed-in tariffs

 FiT in c/kwh
GST applied to this rate for ABN holders registered for GST.
Anytime FiT
The standard FiT for customers with rooftop solar.
9.33
Super FiT
Applied automatically for customers with rooftop solar and electronic interval (smart) meters from 3pm to 9pm daily.
18.66

View more information on solar.

Service charges

Some electricity services will have a service charge. This includes the fee for the network provider’s services and our admin fee.

Valid from 1 July 2026 to 30 June 2027.

ServiceNetwork fee in $ including GSTAdmin fee in $ including GSTTotal cost in $ including GST
Connection/reconnection – business hours111.5656.24167.80
Connection/reconnection – after hours875.1556.24931.39
Disconnection and/or final read108.7621.63130.38
Wasted visit fee382.9321.63404.56
Special meter test
Specialised equipment to test meter in laboratory.
662.2421.63683.87
Exchange or replace meter - single phase 447.7821.63469.40
Exchange or replace meter - three phase 519.2821.63540.90
Meter program change376.2821.63397.90
Special meter read
Outside of the scheduled read cycle. Meter read at no specific time.
73.7421.6395.37
Special meter read – appointment160.8421.63182.47
Temporary builder’s connection1,334.2321.631,355.86
Class 1 and 2 PV service
Connections of small PV generation systems to the distribution network.
213.4621.63235.08
Temporary disconnection – no dismantling
Temporary de-energise and re-energise during business hours.
788.8321.63810.46
Temporary disconnection – physical dismantling
Temporary de-energise and re-energise during business hours, including physical dismantling of the meter.
2,475.9521.632,497.57
Print invoice-9.419.41

Related information

How to read your bill - Residential

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