Billing and payments

When it comes to understanding and paying bills, we want to make it as hassle-free as possible. From explaining what estimated bills are to your different payment options, we’ve laid it out for you here.

Pay your bill
Flexibility is key. Choose the payment option that works for you.
How to read your bill
Read your bills with confidence and know what’s going on.
Refunds
See what’s possible when something doesn’t look right.
Financial Support
When things change, we’d like to help.
Estimated bills explained
Take a closer look at how estimated bills work.
Top up your prepaid meter online
Use our online portal to top up your meter today.
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