Application for electricity connection / disconnection Business

Use this form if you have a commercial site and you are applying for:

  1. Connection of electricity: You want to get electricity connected at your business address.
  2. Disconnection of electricity: You want your electricity disconnected, but do not require reconnection at a new address.
  3. Move-out/Move-in: You are moving and want to disconnect electricity at your old business address and reconnect at your new business address.

Required fields are marked with an asterisk (*)

1. How to complete and submit this form

What service do you require? *

Connection and disconnection requests may take up to four business days to be processed. If your request is urgent, call us directly on 1800 JACANA (1800 522 262).

Connection and disconnection fees apply. For information visit the Pricing and Tariffs page.

2. Your details

Are you a Public Benevolent Institution registered with the ACNC? (Please send us a copy of your PBI registration)
Preferred delivery method (bills and correspondence)

3. Additional authority on the account

Would you like to add an additional authority on to the account?
Authority details

4. Disconnection address

Disconnection details
Please provide the meter number or full service address for the property.
Disconnection Address

If there are access restrictions to your property such as locked gates or vegetation around the meter, the disconnection will not take place and you will be liable for usage and supply charges until access is granted.

Address where to send your final bill

Note: We will attempt to send your final bill by email first if you have selected this option as your preferred delivery method; however please also provide a postal address to forward any future Jacana Energy mail.

5. Connection address

Connection details
Please provide the meter number or full service address for the property.
Connection address
If there are access restrictions to your property such as locked gates or vegetation around the meter, the connection will not take place.
If a new meter is required, please specify the type (check with your electrician)
Does the property have solar panels?
If yes, please complete a Power Purchase Agreement

6. Acceptance

By submitting this application, you: *
You acknowledge that by submitting this application you accept the standard terms and conditions applicable to the Jacana Energy Customer Contract.
Jacana Energy collects information to assist with the process of reviewing this application to connect, disconnect or alter a service. Jacana Energy will not be able to process the application if the required information is not provided. By submitting this application, you permit us to disclose the information contained in this application to other parties (who may be overseas), including third party providers and external agencies as described in our privacy policy. We may also use your personal information for direct marketing purposes. Our privacy policy explains what information we collect, why we collect it and how we protect that information. Please review the Privacy Policy if you require further information about your rights to access your personal information, how to make a privacy complaint or how to opt out of receiving direct marketing.
By submitting this application, you authorise Jacana Energy to conduct a credit check and use any relevant information obtained about your credit history to enable Jacana Energy to establish your creditworthiness, assess your application, assist you to avoid default and assist in the collection of overdue payments. Our Privacy Policy sets out specific details relating to how we handle credit information, in particular regarding the exchange of credit information with credit reporting bodies, guarantors, debt collectors, debt buyers and other parties. Please visit the Privacy Policy on our website for further information about the credit reporting bodies we use and how to contact them to discuss the handling of your credit information.
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