We’re proudly committed to making a positive difference in our community and these special 'one-stop' events always open important conversations.
Attending the Alice Springs, Tennant Creek, Katherine and Darwin Show meant we could chat face-to-face with customers and stakeholders, and were able to answer their electricity questions on the spot. It was also a great opportunity to talk about our online channels, offer easy energy saving tips and share ways to be more sustainable around the house.
There were some regular questions raised that might help you!
We sure do! It’s really easy to set-up. Simply fill in the online form, so you can set and forget. Set your direct debit now.
MyAccount is a web browser platform where customers can easily change their details, pay bills, see past invoices and check usage. If you have an email linked to your Jacana Energy account, you can sign up straight away. Find out more here.
It’s easy to top up your prepaid meter online. All you need is your National Meter Identifier (NMI) * and meter number.
After you install your rooftop solar system, you will need to get it connected through your network provider, Power and Water Corporation. After this you will need to let us know. Find out more here.
The NT Government’s Home Business Battery Scheme is designed to assist customers to manage their energy bills, optimise rooftop solar consumption, and help reduce payback period for solar and battery investments. Find out more here.
Let's Stay Connected
We love connecting with the community we work and live in. You can stay up to date on what we’re up to by following our Facebook page.
If you're running a local event, we would love to attend if suitable. Let us know by sending an email to community@jacanaenergy.com.au.