Contact Us

We're here to help.

To personalise your experience and offer the best solutions, let's understand your situation first.

Required fields are marked with an asterisk (*).

Are you a residential or business customer?
Are you a large business customer?

Please complete our large business contact form
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Would you like to escalate or contest the outcome of a previous complaint?
Do you want to connect your electricity?

To connect your electricity please complete our connection form
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To connect your electricity please complete our connection form
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What type of bill enquiry do you wish to make?

To access copies of all your bills please log into your
myAccount

To transfer an existing account to another person please complete our connection
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What type of payment enquiry do you wish to make?

Please go to our payment page
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Please complete the payment extension form
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Did we request for your proof of payment?

Thanks! No need to send us proof payment unless we specifically ask for it. 

Do you want to request a refund?

To request a refund please complete our refund form
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