Contact Us

We're here to help.

To personalise your experience and offer the best solutions, let's understand your situation first.

Required fields are marked with an asterisk (*).

Are you a residential or business customer?
Would you like to escalate or contest the outcome of a previous complaint?
Do you need information on our current pricing and tariffs?

To find available tariff types and charges 

Go to our tariffs page

Do you want to connect or disconnect your electricity?

To connect your electricity please complete our connection form
Go to Form

To connect or disconnect your electricity please complete our connection form
Go to Form

What type of bill enquiry do you wish to make?

To access copies of all your bills please log into your
myAccount

Fill in our connection form to arrange your move in or move out
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What type of payment enquiry do you wish to make?

Please go to our payment page
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Please complete the payment extension form
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Did we request for your proof of payment?

Thanks! No need to send us proof payment unless we specifically ask for it. 

Do you want to request a refund?

To request a refund please complete our refund form
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