Electricity tariffs are the set prices customers pay for electricity. For most of our customers, these are split into:
- a fixed daily charge applied each day electricity is supplied to a property; and
- usage charges applied as cents per kilowatt hour.
Electricity pricing reforms
We are working through the changes announced by the Northern Territory Government on 25 June 2025 and will contact impacted customers as soon as possible.
For more information, visit the Department of Treasury and Finance website.
Regulated tariffs and charges
Jacana Energy does not set prices for regulated customers. Electricity prices for residential customers and business customers consuming less than 750 megawatt hours (MWh) per year are determined and subsidised by the Northern Territory Government.
These tariffs are the maximum price that electricity retailers in the Northern Territory can charge customers for electricity.
Tariffs are typically updated annually and published in the electricity pricing order (EPO) effective 1 July each year. The 2025-26 EPO includes some changes that impact our customers including new tariffs and different eligibility requirements.
To view the EPO, visit the Utilities Commission website.
Residential customers
From 1 January 2026, new time-of-use tariffs will be available for households with smart meters. The new tariffs provide more choice for customers, rewarding them for using power when demand is lower (9am -3pm). This helps support the electricity grid and may be of benefit to customers who use most of their electricity during the day.
The Switch to Six tariff will no longer be offered to new customers from 1 January 2026. Current Switch to Six customers may continue on their plans until 30 June 2026.
The standard residential tariff increased by 3% on 1 July 2025. Visit the residential pricing webpage to view rates.
Business customers
From 1 January 2026, new time-of-use tariffs will also be available for small businesses customers with smart meters. The new tariffs provide more choice for customers, rewarding them for using power when demand is lower (9am -3pm). This helps support the electricity grid and may be of benefit to customers who use most of their electricity during the day.
On 1 July 2025, the standard business tariff increased by 3%. In addition, a new large user tariff was introduced. Visit the business pricing webpage to view the new rates.
The large user tariff applies to customers who use between 500-750MWh per year. Visit the large user tariff webpage for more information.
Solar customers
A new feed-in tariff was introduced on 1 July 2025 for solar customers. Super FiT applies between 3pm and 9pm daily for eligible customers at a rate of 18.66 cents per kilowatt hour.
Visit the Super FiT webpage for more information.
Government customers
Electricity charges and tariff eligibility for government customers have changed from 1 July 2025. Northern Territory and Commonwealth government customers as defined in the EPO will be charged cost reflective tariffs and are no longer eligible for the subsidised standard commercial tariff.
We apologise for the delay in directly contacting our government customers. These accounts were previously considered standard business accounts, so it has taken some time to identify these accounts and ensure we're applying cost reflective pricing as fairly as possible across the Territory.
Visit our Government webpage for more information.