Electricity tariffs are the set prices customers pay for electricity. For most of our customers, these are split into:
- a fixed daily charge applied each day electricity is supplied to a property; and
- usage charges applied as cents per kilowatt hour.
Electricity pricing reforms
We are working through the changes announced by the Northern Territory Government on 25 June 2025 and will contact impacted customers as soon as possible.
Regulated tariffs and charges
Jacana Energy does not set prices for regulated customers. Electricity prices for residential customers and business customers consuming less than 750 megawatt hours (MWh) per year are determined and subsidised by the Northern Territory Government.
These tariffs are the maximum price that electricity retailers in the Northern Territory can charge customers for electricity.
Tariffs are typically updated annually and published in the electricity pricing order (EPO) effective 1 July each year. The 2025-26 EPO includes some changes that impact our customers including new tariffs and different eligibility requirements.
For more information, visit the Department of Treasury and Finance website.
Residential customers
The standard residential tariff will increase by 3 per cent.
Business customers
The standard commercial tariff will increase by 3%. In addition, a new large user tariff has been introduced.
The large user tariff applies to customers who use between 500-750MWh per year. These customers are no longer eligible for the standard commercial tariff.
Government customers
Electricity charges and tariff eligibility for government customers are changing from 1 July 2025. Northern Territory and Commonwealth government customers as defined in the EPO will be charged cost reflective tariffs and are no longer eligible for the subsidised standard commercial tariff. For more information, read the Treasurer's media release.
We will reach out to government customers directly with information about how these changes will impact their electricity charges.