We offer various electricity tariffs for residential customers

 

Think of tariffs as the amount you pay for the electricity you use. Residential rates for electricity across the Northern Territory are regulated and Jacana Energy supports these rates across multiple tariffs.

Residential tariffs (regulated)

 

This tariff is applicable to all customers under our Customer Contract using less than 750MWh of electricity per year for premises used for residential purposes. This tariff covers residential customers in the Northern Territory (excluding serviced apartments) and also:

  • Electricity used on vacant land zoned for residential purposes
  • Living premises of retirement villages (must be separately metered)

*Valid from 1/7/2023 – 30/6/2024*
Tariff valid from 1/7/2022 – 30/6/2023 can be found here.

This tariff provides assurance that you get charged the same rate any time, any day. 

Conditions: 

  • This is the default tariff applied for new residential accounts.
  • The property connected to this tariff should be used for residential purpose only.
  • Power usage is billed monthly or quarterly. 
Everyday Home, Standard Residential GST exclusive GST inclusive
Electricity rate 25.5561 cents per kilowatt hour 28.1117 cents per kilowatt hour
Fixed daily charge 50.3818 cents per day 55.4200 cents per day

This tariff is best suited if your power usage is mostly between 6pm and 6am, during weekdays and all weekends, as a cheaper kWh rate is applied between these times. A higher rate is applied to 'peak' times between 6am and 6pm during weekdays including public holidays.

Conditions:

  • Applies to certain power meter models only. Any upgrade may incur additional fees. 
  • Customers can opt in at any time.
  • This tariff applies for a minimum of 12 months. 
  • The connected property should be used for residential purposes only. 
  • Power usage is billed monthly or quarterly.
Switch to Six, Time of Use tariff GST exclusive GST inclusive
Electricity rate - Peak times
(6am-6pm weekdays including public holidays)
30.1455 cents per kilowatt hour 33.1600 cents per kilowatt hour
Electricity rate - Off-Peak times
(6pm-6am weekdays and all weekends)
22.9857 cents per kilowatt hour 25.2843 cents per kilowatt hour
Fixed daily charge 50.3818 cents per day

55.4200 cents per day

Please note: Switch to Six tariff does not guarantee lower bills compared to the Standard Residential tariff (Everyday Home). Costs are dependent on the connected property's usage and circumstances. Please assess carefully if this tariff is right for you. 

This tariff is also known as 'pay-as-you-use'. Prepaid credits allow you more control of your energy costs. 

Conditions:

  • Applies to pre-paid meters only.
  • Any change to the meter may incur additional fees.
Prepayment GST exclusive GST inclusive
Electricity rate 28.0969 cents per kilowatt hour 30.9066 cents per kilowatt hour
Fixed daily charge included in an electricity rate

This tariff applies if you live and operate your business from your home. As a home-based business owner, you can be assured that your power usage is charged at a lower residential rate in-part, or in-full. 

Conditions:

  • This is the default tariff if the property is used for both residential and business.
  • The standard residential rate (see above) is applied to the first 45 kWh per day.
  • The commercial rate is applied only if usage exceeds 45 kWh per day. 
  • Power usage is billed monthly or quarterly. 
Standard Multipurpose, Multipurpose GST exclusive GST inclusive
Electricity rate first 45 kWh/day 25.5561 cents per kilowatt hour 28.1117 cents per kilowatt hour
Electricity rate over 45 kWh/day 29.7416 cents per kilowatt hour 32.7158 cents per kilowatt hour
Fixed daily charge 50.3818 cents per day 55.4200 cents per day

Electricity service charges

 

There are extra network fees associated with some electricity services. These charges are passed on from the network provider, Power and Water. We then add our admin fee.

*Valid from 1/7/2023 – 30/6/2024*

Provide a copy of invoice at customer's request.  

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/invoice - $8.50 $8.50

Connection/reconnection during business hours. Applied: after customer pays outstanding amount owing after being disconnected for non-payment or after a customer moves in. At retailer's request.

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $70.57 $50.02 $120.59

Disconnection (and/or final read) during business hours. Applied: After customer fails to pay or after customer moves out. At retailer's request.

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $70.57 $19.25 $89.82

Reconnection after hours. Applied: after customer pays outstanding amount owing after being disconnected for non-payment or after customer moves in. At retailer's request.  

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $131.08                                $50.02 $181.10

Specialised equipment to test meter (in laboratory). At customer's or retailer's request.  

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $390.18                                    $19.25 $409.43

Exchange or replace a three phase meter. At customer's or retailer's request.  

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $860.79                          $19.25 $880.04

Exchange or replace a single phase meter. At customer's or retailer's request.

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $720.64                         $19.25 $739.89

Meter read at customer's request. Outside of the scheduled read cycle. Meter is read at an agreed day and time. At customer's or retailer's request.  

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $100.35            $19.25 $119.60

Meter read at customer's request. Outside of the scheduled read cycle. 

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $46.40                              $19.25 $65.65

Meter is temporary (not a permanent meter) for the purpose of development of a site. At customer or retailer's request.

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $857.27              $19.25 $876.52

For processing connections of small PV generation systems to the PWC distribution network. At customer's or retailer's request.  

Charging basis Network charge incl. GST  Admin fee incl. GST  Total incl. GST
$/request $113.65 $19.25 $132.90

Caravan park resident tariff (regulated)

 

This tariff is applicable to all customers who are supplied electricity by the proprietor of a caravan park who is:

  • a commercial – flat rate tariff customer; or
  • a commercial – time of use tariff customer.

*Valid from 1/7/2023 – 30/6/2024*

Caravan park resident GST exclusive GST inclusive
Electricity rate 34.1143 cents per kilowatt hour 37.5257 cents per kilowatt hour

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