Jacana Energy direct debit

A little each pay goes a long way with Jacana Energ direct debit. It's simple, smart and easy. 

Managing payments is simple with direct debit
Direct debit reduces bill shock and makes doing the household budget easier.
A smarter way to pay
Small, regular direct debits make a huge difference to your bill. For example, $25 every week will reduce your quarterly bill by $300!
It's easy to sign up
Signing up to direct debit takes 5 minutes. All you need is your bank details.
How it works:
  1. Fill out the form with your details and bank info
  2. Submit it. We’ll set up your automatic payments
  3. Relax knowing you’re paying off your bill each pay cycle
Take me to the direct debit sign up form
Sign up
We’re here to help. Check out our FAQs.

  • What is direct debit and how does it work? Direct debit is an automated payment method where your electricity bill is deducted directly from your nominated bank account saving you time and hassle.

  • Can I choose the date my direct debit is taken out? Yes. You can choose any time to have your direct debt taken out.

  • What types of accounts can I use for direct debit? We accept direct debits from most Australian bank accounts.

  • Is there a fee for using direct debit? There are no fees for direct debit from bank accounts.

  • Can I change or cancel my direct debit details? Absolutely. Log in to your MyAccount portal or contact us to update or cancel your direct debit at any time.

  • Who can I contact if I need help with my direct debit? Our Territory-based customer service team is here to help. Contact us to submit an enquiry.

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