Support for seniors

Older Territorians have a number of options available to help with their electricity bill.

Concessions

Click the link below to find out if you're eligible for NT Government concession schemes.

NT Government concession schemes
You might be eligible for the NT Seniors Recognitions Scheme and NT Concession scheme.

Energy efficiency

Our Energy Efficiency Guide will help you save money. It contains simple ideas that you can easily introduce to keep your family comfortable while minimising your electricity bill. 

If you don’t have time to read the guide, we suggest that you focus on your air conditioning and heating usage. Heating and cooling account for 40% of the average Australian household energy usage. Using air conditioning or heating wisely can have a huge impact on your electricity bill. 

Set your air conditioning to 24 or even 27 degrees and use your ceiling fans at the same time to save.
 

Energy Efficiency Guide
Read this guide to reduce your energy costs.


Help with paying your bill

Below are some online options to help you manage your energy bills. Alternatively, give us a call on 1800 JACANA (1800 522 262) and we can discuss your options.

Payment plans and extensions
Let’s work together to figure out a plan that suits you.

Hardship

Call us immediately on 1800 JACANA (1800 522 262) if you find yourself in financial stress or hardship. We're here to help.

Visit our hardship policy page for more information on our Stay Connected program.